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Aegean Airlines takes top award

- by Jeremy Guest

Aegean Airlines takes top award.

Aegean Airlines, Greece's biggest airline, has won the Best Regional Airline Europe award at the 2011 World Airline Awards at the Paris Air Show. The airline was also runner-up in the World's Best Regional Airline category and in Airline Staff Service Excellence in Europe category. The Skytrax World Airline Awards are for  front-line service standards with more than 200 airlines competing.

Mr. Dimitris Gerogiannis of Aegean said: 'All of us in Aegean are extremely proud, because we have been honoured with this award by the most important audience: our passengers.'

The awards are based on passenger surveys between July 2010 and May 2011 and included  the largest international airlines to small domestic carriers. 

The study analyses customer satisfaction from check-in to boarding, comfort, cleanliness, food and service.